PRIVACY POLICY
This Privacy Policy (hereinafter referred to as the "Policy") defines the procedure for processing and protecting information about users of the websites psydomain.com and psydomain.ru (hereinafter collectively referred to as the "Site").
1. General Provisions
1.1. The Site Administration (hereinafter referred to as "We", "Administration") respects the right of every visitor to the privacy and confidentiality of personal data.
1.2. This Policy applies to all information that the user provides when using the Site, including when filling out feedback forms.
1.3. By using the Site, the user expresses their consent to the terms of this Policy. If the user does not agree with the terms of the Policy, they must refrain from using the Site and filling out forms.
2. Collection and Use of Personal Data
2.1. The Administration does not automatically collect personal data during simple visits to the Site (viewing pages, following links).
2.2. Personal data (specifically, an email address) is collected only if the user voluntarily fills out the feedback form located on the Site.
2.3. The email address provided by the user is used exclusively for the following purposes:
- promptly responding to the user's inquiry;
- clarifying information related to the content of the inquiry;
- sending the user requested materials (if provided for by the Site's functionality).
2.5. We do not use the provided email address for sending advertising, informational, or other materials without obtaining separate explicit consent from the user (by checking the appropriate box in the feedback form).
3. Consent to Data Processing
3.1. By filling out the feedback form and clicking the submit button, the user gives their free, specific, informed, and unambiguous consent to the processing of their email address for the purposes specified in clause 2.3 of this Policy.
3.2. The user has the right to withdraw their consent at any time by sending a written notice to the email address: [your-email@example.com].
4. Data Retention and Deletion Periods
4.1. We do not create or maintain user personal databases in a structured form (CRM, Excel, Google Sheets). Inquiries sent through the feedback form are received at our email and stored as regular email correspondence.
4.2. We retain correspondence with the user for the period necessary to fully and comprehensively resolve the issue raised in the inquiry, as well as to comply with legal requirements regarding record-keeping (confirmation of the fact, content, and date of the inquiry).
4.3. The maximum retention period for personal data in active correspondence is no more than 1 (one) year from the date of the last interaction with the user.
4.4. After the specified period, we take measures to delete the correspondence from the active mailbox or archive it in an anonymized form that precludes further use of the email address for any communications.
5. Data Protection Measures
5.1. We take reasonable organizational and technical measures to protect personal data from unauthorized access, destruction, alteration, copying, or distribution.
5.2. Access to the mailbox receiving inquiries is limited to the persons directly responsible for processing inquiries.
6. Responsibility of the Hosting Provider and Technical Services
6.1. The Administration does not control and is not responsible for the actions of third parties ensuring the technical operation of the Site (hosting provider, system administrators, software developers) if such actions are beyond our competence.
6.2. However, the Administration guarantees that it does not transfer user personal data to the hosting provider or other technical services for their independent use.
7. User Rights
7.1. The user has the right to:
- obtain information about what personal data is being processed;
- demand clarification, blocking, or destruction of their personal data if it is incomplete, outdated, or processed in violation of the law;
- withdraw their consent to data processing.
8. Changes to the Policy
8.1. We reserve the right to make changes to this Policy. The current version is always published on this page.
8.2. Continued use of the Site after changes are made constitutes the user's acceptance of the new version of the Policy.
9. Contact Information
For all questions related to the processing of personal data, you can contact:
- by email: info@psydomain.com